May 08 4:49 PM

EXPECTATIONS

May 08 4:49 PM
May 08 4:49 PM

The difference
between what you
expect and what you receive
can be very small
but
is always significant.

If you expect to receive $100.
and
get $99.
you are disappointed and angry.

If you expect to receive $100.
and
get $101.
you are happy and appreciative.

Always give
more
than expected
even if it is
one penny
one minute
or
one mile.

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